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Dearborn Associates

Who We Are

Firm Overview

Dearborn Advisors, LLC is a professional services firm that partners with healthcare organizations to maximize their return on advanced clinical information technology investments. Dearborn focuses on bridging the gap between the highly technical world of information systems development and the deployment of real-world applications that are user acceptable in clinical care settings.

Dearborn was founded in 2002 by Richard Mager and Barbara Crowell in response to physician adoption. The firm has since grown and expanded services to address the continuum of needs throughout the lifecycle of clinical systems planning, deployment and adoption.

Our distinguishing characteristics include:

  • Our understanding that healthcare clinical processes are comprehensive and have many stakeholders with various points of view. We believe a vital component of any engagement’s success is the seasoned, experienced and objective leadership that will complement our client’s team.
  • A well-defined methodology that “bridges the gap” between knowledge and execution. Our approach achieves getting diverse constituents “on the same page”, lowers risk, improves communications and greatly enhances the success rate of large-scale systems deployment and process improvement.
  • Methods that result in greater physician/clinician adoption of IT solutions resulting in enhanced organizational value and realization of financial return from investments in advanced clinical systems.
  • Deep program and project management experience, methodology and templates ensure that the appropriate processes, structures and communications mechanisms are in place to successfully deliver on expectations related and mitigate risk often associated with large-scale clinical information systems initiatives.
  • We have found that acting as an objective and experienced advisor, we can help facilitate effective decisions for the organization overall. Furthermore, knowledge-based decision making, with senior advisor input, guidance and coaching makes for more effective outcomes.